Privacy Policy

While using our Service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you.

Personal Information may include, but is not limited to:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order information

We use this information to operate our website, provide customer support, process and fulfill orders, communicate with customers, and improve our Service.

When you make a purchase through our website, payment processing is handled by BuyGoods.

We do not directly store or process your complete payment card information.

Your payment information is handled in accordance with BuyGoods’ applicable privacy and payment-processing policies.

Information necessary to process, fulfill, and deliver your order may be shared with our fulfillment, shipping, and logistics service providers.

These providers receive only the information reasonably necessary to perform their services, such as your name, shipping address, contact details, and order information.

When you visit our Service, certain information may automatically be collected by your browser or device.

This may include:

• Internet Protocol (“IP”) address
• Browser type
• Browser version
• Device information
• Pages visited
• Date and time of your visit
• Time spent on pages
• Referring pages
• Other usage and diagnostic information

We may use this information to maintain, analyze, secure, and improve our website.

We may use cookies and similar tracking technologies to improve your browsing experience, understand website usage, and support marketing and analytics activities.

What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They may help websites remember preferences and understand how visitors interact with the site.

How We May Use Cookies

Cookies may be used for purposes including:

• Essential website functionality
• Remembering preferences
• Analytics and performance measurement
• Marketing and advertising
• Fraud prevention and security

Managing Your Cookie Preferences

You may manage or disable cookies through your browser settings.

Most browsers allow you to:

• Block cookies
• Delete existing cookies
• Receive notifications before cookies are stored

Please note that disabling certain cookies may affect website functionality.

We may use third-party analytics, advertising, and service providers that may place cookies or similar technologies on your device.

These third parties may collect information in accordance with their own privacy policies.

Where applicable, these providers may include analytics platforms, advertising platforms, payment processors, fulfillment providers, and other service providers used to operate the website.

We may use third-party companies and service providers to help operate our Service, including providers involved in:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting
• Analytics
• Customer support
• Marketing and advertising

These providers may have access to Personal Information only to the extent reasonably necessary to perform services on our behalf.

We may use information collected through the Service to:

• Process and fulfill orders
• Provide customer support
• Communicate about purchases
• Send shipping and order updates
• Improve our website and customer experience
• Analyze website usage and performance
• Prevent fraud and protect our Service
• Comply with legal obligations
• Send marketing communications where permitted

If you receive promotional or marketing emails from SelfPlus, you may unsubscribe at any time by clicking the “Unsubscribe” link included at the bottom of the promotional email.

Please note that even if you unsubscribe from promotional emails, we may still send transactional or service-related communications, such as order confirmations, shipping updates, billing information, or customer support messages.

The security of your Personal Information is important to us.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Service may contain links to websites or services that are not operated by SelfPlus.

If you follow a third-party link, you will be directed to that third party’s website.

We encourage you to review the privacy policy of any third-party website you visit.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children under 18.

If we become aware that Personal Information from a child under 18 has been collected, we will take reasonable steps to delete it.

Depending on where you live and applicable law, you may have certain rights regarding your Personal Information, including the right to:

• Request access to your Personal Information
• Request correction of inaccurate information
• Request deletion of certain Personal Information
• Opt out of certain marketing communications
• Request information about how your Personal Information is used

To submit a privacy-related request, please contact us using the details below.

We may disclose Personal Information where required by applicable law, regulation, legal process, subpoena, court order, or governmental request.

We may also disclose information where reasonably necessary to protect our rights, customers, Service, or legal interests.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this Privacy Policy periodically.

Changes become effective when posted on this page unless otherwise stated.

If you have questions about this Privacy Policy, or wish to request access, correction, deletion, or other privacy-related assistance, please contact us at:

support@selfplus-care.com

We will handle privacy requests in accordance with applicable law.